Last Updated: December 20, 2025

Hairlune (“we,” “our,” or “us”) operates the website www.hairlune.com. This Privacy Policy explains how we collect, use, and protect your information when you visit or make a purchase from our website.

By using our website, you agree to the practices described in this policy.

1. Information We Collect

When you visit our website, we may collect certain information automatically, including:

• IP address

• Browser type and device information

• Pages visited and browsing activity

• Referral source

When you place an order or contact us, we may collect:

• Full name

• Billing and shipping address

• Email address

• Phone number

• Payment details (processed securely through third-party payment providers)

We do not store full credit card information on our servers.

2. How We Use Your Information

We use collected information to:

• Process and fulfill orders

• Provide customer support

• Send order confirmations and shipping updates

• Improve website functionality and user experience

• Prevent fraudulent transactions

• Comply with legal obligations

We do not sell or rent your personal information to third parties.

3. Sharing of Information

We may share your information with trusted third parties only when necessary, including:

• Payment processing providers

• Shipping and logistics partners

• Website hosting and technical service providers

• Legal authorities when required by law

All third parties are required to handle data securely and only for authorized purposes.

4. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to:

• Enable essential website functions

• Remember shopping cart contents

• Analyze website traffic

• Improve user experience

You may disable cookies in your browser settings, but this may affect certain website features.

5. Data Retention

We retain order information for record-keeping, legal, accounting, and operational purposes unless deletion is requested where permitted by law.

6. Data Security

We implement reasonable technical and organizational measures to protect your personal information. However, no method of internet transmission is completely secure, and we cannot guarantee absolute security.

7. International Transfers

As an online business serving international customers, your information may be processed in different countries where our service providers operate. We take reasonable steps to ensure data protection standards are maintained.

8. Your Rights

Depending on your location, you may have the right to:

• Access personal data we hold about you

• Request correction of inaccurate information

• Request deletion of your personal data

• Object to certain data processing activities

To exercise these rights, please contact us through our Contact page.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of external sites.

10. Changes to This Policy

We may update this Privacy Policy from time to time to reflect operational or legal changes. The updated version will be posted on this page with a revised effective date.

11. Contact Information

If you have questions regarding this Privacy Policy or how your information is handled, please contact us through the Contact page on our website.