Terms of Service

Last Updated: December 20, 2025

Welcome to www.hairlune.com (“Website”). These Terms of Service (“Terms”) govern your access to and use of our Website and services. By accessing or purchasing from Hairlune, you agree to comply with these Terms.

If you do not agree with these Terms, please do not use our Website.

1. About Hairlune

Hairlune is an online retail store offering hair accessories including hair ties, hair clips, headbands, and related products. All products displayed on this Website are subject to availability.

We reserve the right to update product listings, pricing, and policies at any time without prior notice.

2. Eligibility

By using this Website, you confirm that you are at least the age of majority in your place of residence or have permission from a legal guardian.

3. Orders and Payment

When placing an order, you agree that:

  • All information provided is accurate and complete.

  • You are authorized to use the selected payment method.

Orders are subject to acceptance and availability. We reserve the right to cancel or refuse any order if fraud, unauthorized activity, or pricing errors are suspected.

Payment is processed securely through third-party payment providers. We do not store full credit card details on our servers.

4. Pricing and Product Information

We strive to present accurate product descriptions, images, and pricing. However:

  • Colors may vary slightly due to screen settings and lighting.

  • Minor measurement differences may occur.

  • Pricing errors may occasionally occur and may be corrected before order confirmation.

If a pricing error is identified after purchase, we will contact you to provide options.

5. Shipping and Delivery

Processing and delivery timeframes are outlined in our Shipping Policy. Delivery estimates are not guaranteed and may be affected by factors outside our control, including customs clearance or carrier delays.

Customers are responsible for providing accurate shipping information. We are not liable for delivery issues caused by incorrect or incomplete addresses.


6. Returns and Refunds

Returns and refunds are governed by our Return & Refund Policy. Customers must review the policy before initiating a return request. Items must meet the stated eligibility conditions.

Refund processing times depend on the original payment provider.

7. Intellectual Property

All content on this Website, including text, images, graphics, logos, and design elements, is the property of Hairlune or its content providers and may not be copied, reproduced, or used without permission.

8. Prohibited Use

You agree not to:

  • Use the Website for unlawful purposes

  • Interfere with Website security or functionality

  • Attempt unauthorized access to systems or data

  • Submit false or misleading information

Violation of these terms may result in account suspension or legal action.

9. Limitation of Liability

To the maximum extent permitted by law, Hairlune shall not be liable for indirect, incidental, or consequential damages arising from the use of our Website or products.

Our liability, where applicable, shall not exceed the amount paid for the product in question.

10. Third-Party Services

Our Website may integrate third-party services such as payment processors and shipping providers. We are not responsible for the policies or practices of those third parties.

11. Changes to These Terms

We reserve the right to update or modify these Terms at any time. The updated version will be posted on this page with a revised effective date.

Continued use of the Website after changes indicates acceptance of the revised Terms.

12. Contact Information

If you have questions regarding these Terms of Service, please contact us through the Contact page on our Website.

hairlune.com is owned and operated by Xi'an Orderplus Networking Tech. Co., Ltd.